Towing Vs Roadside Assistance

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What Is The Difference?

It is unpredictable to be always safe from encountering vehicular issues on the busy roads of Brisbane. Vehicles are man-made, so, there will be potential chances of malfunctioning no matter how good the technology has become today. That is why, for a daily rider or driver, it is always proactively good to know when there is need of either towing or roadside assistance.
Knowing the nuanced difference between towing and roadside assistance is imperative for making informed decisions during such moments. This is a comprehensive guide for you to know exactly what is the difference between towing and roadside assistance.

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What Is Towing?

So, what exactly is towing? Towing is a comprehensive service designed to transport a vehicle from one location to another. This is when the vehicle can not operate itself. Towing services employ very specific and specialized equipment to get their job done, ranging from tow trucks to special form of signal lights. Towing in itself has many types of services to cater specific kinds of towing needs.

Types Of Towing Services

  1. Flat Bed Towing: This includes a specialized tow truck, on which the entire vehicle is loaded. This is best for stability during the transport.
  2. Wheel-Lift Towing: in this, there is a specialized tow truck that can either lift the front or rear wheels of the vehicle. This is best for shorter-distance tows
  3. Hook And Chain Towing: this is an older method where the vehicle is hooked using chains. This is a type of towing now less common because it can impose everyone to potential damages.

When You Need Towing?

There are in general three scenarios when you need towing:

Major Breakdowns: When your vehicle suffers from a mechanical failure, in which it is seriously unsafe to drive the vehicle even for a shorter-distance.

Accidents: This one is obvious, right after a severe collision the vehicle is not considered safe for moving. There, you need specialized towing service to head your vehicle to a location without causing more damage to happen.

Mechanical Failures: May be not for minor issues, but if there are issues like over-heated engine or radiator leakages, then you probably need towing.

What Is Roadside Assistance?

You say that roadside assistance is a sub-service category for towing companies, but not all companies will offer you both at the same time. Roadside assistance is a swift and on-the-spot service aimed at addressing minor issues that can be resolved at the very location of the breakdowns. In simple, it is a service that can get your vehicle back to road without the need for towing. But there are scenarios when this thing is applicable. First you need to know different types of roadside assistance.

Types Of Roadside Assistance

  1. Jump starts: Providing a boost to a dead battery to facilitate starting the vehicle.

  2. Tire changes: Swift replacement of a flat or damaged tire with a spare.

  3. Fuel delivery: Providing fuel in case the vehicle runs out.

  4. Lockout assistance: Assisting in regaining access to the vehicle if keys are locked inside.

  5. Minor mechanical repairs: Addressing small issues that can be fixed on-site.

When You Need Roadside Assistance?

Flat Tires: Ideal for sudden on-road tire changes requirements, courtesy of flat tires or even damaged tires.

Dead Batteries: Roadside assistance can help you jump start your vehicle if your batteries are dead.

Out Of Fuel: Running out of fuel in the middle of the road is a nightmare. Roadside assistance can provide fuel delivery.

Lockouts: Accidentally locking oneself out of the vehicle is a minor issue that roadside assistance can easily address.

Minor Mechanical Issues: Roadside assistance can handle small repairs, such as a loose battery connection or a faulty spark plug.

How To Choose A Right Company Towing Company?

Follow This Checklist to choose the right towing company for choosing the right towing company:

  1. Services Offered: Ensure the towing company provides the specific services you may need, such as the type of towing required (flatbed, wheel-lift, etc.).

  2. Response Time: Consider the company’s response time. In emergency situations, a quick response is crucial.

  3. Cost Transparency: Understand the towing costs and inquire about any potential additional fees. Choose a company that provides transparent pricing information.

  4. Customer Reviews: Check online reviews and testimonials to gauge the reputation and reliability of the towing company. Positive feedback from other customers is a good indicator of their service quality.

  5. Availability: Opt for a towing service that operates 24/7 to ensure assistance is available whenever you need it. Emergencies can happen at any time, and having a reliable service round the clock is essential.

AAA Brisbane Towing can be your one-stop solution for all these services, 24/7. From Car towing to motorcycle towing, from machinery transport to container transport, there are solutions that can be tailored to your specific needs.


In conclusion, while towing is a comprehensive solution for major vehicle issues that require transportation, roadside assistance is the go-to for quick fixes at the breakdown site. When selecting a towing company, consider their services, response time, cost transparency, customer reviews, and availability. Making an informed decision based on your specific needs ensures you receive the right assistance promptly and efficiently, minimizing the impact of unexpected car troubles on your journey.

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AAA Brisbane Towing offers the best breakdown towing in Brisbane services all year. Our breakdown towing services are available around the clock to offer assistance when you need it the most. Whether your car or commercial vehicle has broken down on a motorway, a highway, or any other road, we will provide quick towing for it to any destination. Get your broken-down car transported to a trusted workshop, your home, or your workplace any day of the week. Our breakdown towing Brisbane service will provide roadside assistance to bring peace of mind to every vehicle owner. All you need to do is to call us and our team with a towing truck will be with you shortly.

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